Account Manager - Taskeen

Nawy - مصر - القاهرة
Job Profile Overview:

The Account Manager at Taskeen is a pivotal role that involves managing and supporting our franchise owners. This position requires a multifaceted individual who can handle a wide range of responsibilities, from developer relations to talent acquisition, and from finance to IT. The ideal candidate will be adept at problem-solving, possess excellent communication skills, and have a strong understanding of business operations. Additionally, the Account Manager will play a key role in acquiring new business opportunities and expanding our franchise network.

Job Responsibilities:

  • Franchise Owner Support:
  • Provide comprehensive support to franchise owners, addressing their needs in various departments such as Developer Relations, Talent Acquisition, HR Operations, Finance, IT, Facilities, Campaigns, Nawy Now, Resale, Generic lists, Collections/Incentives, CRM Training and on-boarding, and Dashboards review
  • Serve as the primary point of contact for franchise owners, ensuring their concerns are addressed promptly and effectively
  • Business Development:
  • Identify and pursue new business opportunities
  • Contribute to the acquisition of new franchises, working closely with the sales and marketing teams
  • Problem-Solving:
  • Troubleshoot and resolve issues related to CRM technical problems, generic lists, and dashboard reviews
  • Collaborate with internal teams to ensure franchise owners receive the necessary support and resources
  • Training and On-boarding:
    • Conduct CRM training sessions for franchise owners and their staff
    • Assist with the on-boarding process for new franchise owners, ensuring they are equipped to manage their businesses effectively
    • Performance Monitoring:
      • Monitor franchise performance and provide insights to improve business operations
      • Review dashboards and financial reports to identify areas for growth and improvement

    Requirements

    • Bachelor's degree in Business Administration, Management, or a related field
    • Minimum of 3+ years of experience in account management, franchise support, or a similar role
    • Proven track record of successful business development and/or relationship management
    • Excellent communication and interpersonal skills
    • Strong problem-solving abilities and attention to detail
    • Ability to multitask and manage multiple projects simultaneously
    • Customer-oriented with a commitment to providing exceptional service
    • Results-driven with a focus on achieving business objectives
    • Adaptable and able to work in a fast-paced, dynamic environment
    تاريخ النشر: ٣٠ سبتمبر ٢٠٢٤
    الناشر: LinkedIn
    تاريخ النشر: ٣٠ سبتمبر ٢٠٢٤
    الناشر: LinkedIn