As an Export Sales Specialist at ACMA for Chemical and Mining, you will play a crucial role in shaping the sales direction and success of our company. You will work closely with Export Sales Manager to drive the growth and development of our plans.

Responsibilities:

• Conduct market research to identify selling possibilities, and evaluate customer needs.
• Seek out actively new sales opportunities through cold calling, networking, and social media.
• Set up meetings/Call conferences with potential customers and support their needs and concerns.
• Prepare appropriate presentations on our products and services.
• Negotiate/close deals and handle complaints or objections.
• Gather feedback from customers or prospects and share it with internal teams.
• Reply to customers' inquiries, and support the customer's needs.
• Be responsible for managing key accounts, maintaining long-term relationships with current customers, and maximizing sales opportunities within them.
• Create a strong database of current and new customers.
• Review pending orders and specific customer requests to ensure excellent customer service and customer experience.
• Evaluate all customer issues if they exist, and provide optimal solutions to all resolve them.
• Collaborate with team members to achieve better results.
• Coordinate with the Manager to determine an efficient business plan.