Role Purpose
We are looking for a skilled Trade Key Account Executive to oversee the relationships of the company with its most important partners. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
The ideal candidate will be able to build strong relationships with strategic key accounts. You will be able to identify their needs and requirements to promote our company’s solutions and achieve mutual benefits and satisfaction.
The goal is to contribute to sustaining and growing our business volumes to achieve long-term objectives.
Role Profile
- Acquire a thorough understanding of key account needs and requirements.
- Develop trust relationships with a portfolio of major key accounts to ensure they perform in the right direction to achieve the settled targets.
- Expand the relationships with existing key accounts by continuously supporting their needs to reach the settled objectives.
- Ensure that our products and services are delivered to customers in the agreed criteria.
- Serve as the link of communication between key accounts and internal stakeholders.
- Resolve any issues and problems faced by customers and deal with complaints with a sense of ownership.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to the top management to ensure that each account is on the right path and serving the company objectives properly.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.