- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Possess excellent knowledge of the BTC products and servicesBanking Experience is MustExcellent customer service skills so as to understand customers’ needs and how to fulfill them.Capable of problem-solving and with good analytical skills.Flexibility and ability to work under pressure.Excellent interpersonal skills.Commercial awareness.Numerical skills.Excellent analytical and interpersonal skills.Excellent verbal and written communication skills.Service-oriented with a focus on achieving goals (qualitative & quantitative).Females only can apply .