Founded in 2011, 51Talk is a global leading corporate in providing online English education platform. As a publicly listed multinational corporation worldwide, we specialize in 1-on-1 online English language education, empowering students globally through personalized learning experiences. At 51talk, we're dedicated to excellence in education and passionate about empowering our students to achieve their dreams.
Location: Club Road, Taqseem Laselky, New Maadi, El Basatin, Cairo Governorat
Job Type : Full-time, on-site only
Working time :
Sunday – Thursday: 12:00pm – 9:00pm
Saturday:12:00pm – 4:00pm
Coffee Time, every day: 2:45pm - 3:00pm
Break Time, everyday: 5:00pm - 6:00pm
Friday: Off-day
Responsibilities
- Provide satisfactory services to students according to their personalized needs, and continuously improve the Customer Satisfaction Score.
- Ensure learning effectiveness: guide learning methods, plan learning paths, optimize learning plans, and track and feedback students' learning effectiveness in a timely manner.
- Develop study habits: Communicate students' learning situation by phone, ensure that they preview before class, arrive at class on time, and practice after class to develop good study habits.
- Solve learning problems: By completing pre-class preview, after-class tutoring and answering questions, homework correction, exercise explanation, class group maintenance and answering questions, psychological counseling, etc., solve various learning-related problems for students and parents.
- Mobilize students' enthusiasm for learning: Mobilize students' enthusiasm for learning, increase interaction between students and parents, ensure that students attend classes on time, and improve students' completion rate; promote students' renewal and long-term continuous learning.
Requirements:
- Fluency in English is a must.
- Excellent communication skills, including writing, public speaking and interpersonal conversation.
- Great organization and planning skills.
- Collaboration and teamwork abilities.
- Ability to engage students of all learning levels and grade levels.
- Patience and empathy.
- Compassionate, positive and encouraging attitude.