Purpose of the Job:
Support and manage ICT strategic projects by assisting in team coordination, ensuring quality, and facilitating communication between stakeholders to achieve project goals.
Duties and Responsibilities:
- Project Support: Assist in monitoring the progress of ICT projects, ensuring that project plans, scopes, and resources are effectively managed and aligned with organizational goals.
- Team Coordination: Support the management of project tasks and help project managers in overseeing their responsibilities to maintain project timelines.
- Stakeholder Communication: Facilitate communication and alignment between clients, stakeholders, and the project team to support project objectives.
- Customer Relationship Assistance: Assist in building and maintaining strong relationships with clients by organizing meetings and supporting customer interactions throughout the project lifecycle.
- Cost Management Support: Contribute to the development of cost-effective strategies to ensure the efficient completion of projects without compromising quality.
- Risk Identification: Help identify and address risks to avoid project delays or reputational damage.
- Compliance and Documentation: Ensure that necessary permits and legal documents are in place and maintained throughout the projects duration.
- External Partnership Coordination: Support the management of external contracts and partnerships with agencies as needed for program delivery.
- Financial Monitoring: Assist in handling project financials, ensuring accurate financial monitoring and reporting.
- Contract and Pre-Sales Support: Participate in contract preparation and pre-sales meetings to ensure alignment with project objectives.
- Performance Monitoring: Assist in tracking project performance and identifying areas for improvement.
- Process Improvement: Help discover opportunities to enhance efficiency and productivity across projects.
- Change Management: Support the application of change, risk, and resource management principles to ensure project success.
- Reporting: Assist in providing detailed reports and presentations on project progress, financials, and outcomes to top management.
Job Specification:
Education:
- Bachelors degree in Computer Science or a related field.
Experience:
- 3-5 years of professional experience in project management, preferably within ICT or a related field.
Skills and Abilities:
- Strong coordination and team support skills, with the ability to foster collaboration across departments.
- Excellent communication skills, with the ability to convey information clearly and in a timely manner.
- Proficient in budgeting and cost management, with a focus on efficiency.
- Realistic and strategic in project planning, with a focus on meeting deadlines.
- Strong mathematical skills for accurate and quick calculations.
- Effective leadership and supervisory capabilities.
- Ability to perform under tight schedules and pressure.