Job Summary

We are looking for a dedicated and results-driven Learning & Development (L&D) Specialist to design, deliver, and evaluate impactful sales training programs. The primary goal is to boost sales team efficiency and productivity by identifying performance gaps and developing the critical skills required to achieve company sales targets.

Key Responsibilities

1. Performance Gap Analysis:

Coordinate with sales managers to gather employee performance data

Analyze performance metrics to identify gaps in knowledge and practical skills

Conduct individual and focus group interviews with sales personnel to understand field challenges

Utilize gap analysis tools (self-assessments, direct manager evaluations) and prepare detailed training needs reports

2. Training Program Design:

Define clear learning objectives based on gap analysis resul

Develop structured training plans outlining content, methodologies, and timelines

Design engaging and professional learning materials (presentations, booklets, case studies, hands-on exercises)

3. Training Delivery & Execution:

Schedule training sessions in coordination with relevant departments to ensure seamless business operations

Facilitate interactive, professional training sessions (in-person and virtual) for new hires and existing sales staff

Drive learner engagement using group activities, practical simulations, and real-life sales scenarios

4. Training Evaluation & Continuous Improvement:

Develop and administer pre- and post-assessments to measure performance improvements

Collect participant feedback via post-training evaluation surveys

Analyze assessment results against predefined training objectives

Follow up with sales managers to measure the real-world impact on sales performance

Job Requirements & Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field

Experience: 3 years of proven experience in Learning & Development (specialization in sales training is preferred)

Computer Skills: Very good proficiency in MS Office and digital training tools/platforms

Language Proficiency: Very good command of English (written and spoken)