Company Description E3mel Business Academy is a leading Arabic training provider offering practical business and management programs for individuals and companies. The Academy collaborates with top Arab trainers to deliver applied learning experiences supported by accredited certificates. Its courses focus on developing real-world skills that help learners advance their careers and improve organizational performance. E3mel Business Academy operates with a recognized Tax Identification Number (468-688-672), reflecting its commitment to professional standards and reliable educational services.
Role Description The Tele Sales Representative for Education Courses – KSA Market is a full-time, on-site role based in Qesm El Maadi. The person in this role will contact potential and existing learners in the KSA market by phone, introduce academy programs, explain course benefits, and respond to questions to guide them toward suitable training options. Daily tasks include managing outbound and inbound calls, following up on leads, maintaining accurate records in the CRM system, and meeting or exceeding enrollment and sales targets. The representative will collaborate with the marketing and operations teams to align messaging, share feedback from learners, and support ongoing promotions and campaigns. The role also involves handling objections professionally, ensuring a positive customer experience, and adhering to company policies and ethical sales practices.
Qualifications
Strong tele sales and customer service skills, with the ability to build rapport and handle high call volumes in a professional manner. Experience in selling education or training services, preferably to the KSA market, with a track record of meeting sales or enrollment targets. Excellent communication skills in Arabic; good English proficiency is an advantage. Solid organizational and time-management abilities, including accurate data entry and use of CRM or similar sales tools. Understanding of basic sales techniques, negotiation, and objection handling, with a focus on ethical and consultative selling. Knowledge of business and management training topics is a plus, along with the ability to explain course content clearly to prospective learners. Comfort working on-site in Qesm El Maadi and collaborating with cross-functional teams in a fast-paced environment. Relevant diploma or bachelor’s degree in business, marketing, communications, or a related field is preferred.