Job Purpose:

In this role, the HR generalist will be responsible for managing various HR functions with a focus on organization development functions (training and development, Performance management, ...etc.), while ensuring compliance with ITIDA by-laws and policies through applying communication strategies to enhance employees’ engagement.

Job Accountabilities:

• Ensure HR policies and procedures are effectively communicated and adhered to by employees.

• Ensure accurate and up-to-date employee data in the HR system, including employment status changes, trainings and certificates, and any other employees’ related matter.

• Generate reports and analyze HR data concerning all the functions to support decision-making and strategic initiatives.

Responsible for the following:

HR Operations and Onboarding:

• Handle HR operational activities, including employee record management, documentation, and compliance.

• Develop and execute a structured onboarding program for new hires to ensure a smooth assimilation into the organization, and collecting feedback to improve the onboarding process.

• Conduct orientation sessions, communicate company policies, and facilitate new hire introductions.

• Coordinate employee offboarding processes, including exit interviews and clearance procedures.

• Serve as the primary point of contact for HR system-related inquiries and support

Employee Relations:

• Design and update the internal communication plan that ensures conveying all needed messages related to ITIDA objectives, policy changes, or any related matters.

• Handle employee relations matters including internal announcements, grievances, and disciplinary actions. 

• Manage communication channels ecosystem that include, but not limited to, intranets, newsletters, and direct messaging systems. 

Training and Development:

• Develop and implement comprehensive training programs to enhance employee knowledge, skills, and performance.

• Collaborate with department managers to identify training needs and design customized training modules.

• Coordinate training sessions, including scheduling, logistics, and participant communication.

• Evaluate training effectiveness and make recommendations for improvement.

Performance Appraisal:

• Manage the performance appraisal process, including SMART objectives setting, performance reviews, and feedback mechanisms.

• Analyze performance data and identify areas for strengths and areas for improvement.

Requirements

Education:

• Bachelor’s degree in a business administration or any related field English section.

• HR certificates is a plus.

Required Experience:

• Minimum 5-8 years of experience in the Human Resources field. 

• Knowledge of the main HR functions (HR operations, Relations, … etc.)

• Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management.

Required Skills:

• Attention to detail and high level of accuracy.

• Self-motivated, hard worker, with high ability to work across teams driving cross-functional.

• Professional fluency: ensuring professional representability of the HR department through excellent written and verbal communication in both languages English and Arabic. 

• Proficient in MS Office.

• High analytical skills. 

• Excellent time management skills.

• Problem-Solving skills: capable of identifying issues and implementing effective solutions to streamline HR processes.