Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and for using appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising. Our consultant is also required to maintain high levels of standards in terms of grooming.

Build and maintain guest experience standards to build strong loyalty

Address customers' queries about products, prices, availability, product uses, and services

Communicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers' expectations

Advise customers on the product ranges best suited to their needs

Demonstrate the usage and benefits of various brands and products

Generate sales while achieving line and sales targets, using makeup knowledge

Sell-out target tracking at the store level

Generate daily sales reports

Participate in achieving incentives

Track post-launch sales at the store level

Ensure merchandising levels in the store are met as per the brand guidelines

Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times

Report stock shortages using the stock order form

Ensure stock receipt as per set procedures

Desired Candidate Profile

• Previous experience in beauty retail , with a strong understanding of customer service and sales environments.
• Flexible and adaptable, with the willingness to work retail hours and rotate to different store locations , as per business requirements.
• Strong communication and interpersonal skills, with a passion for delivering personalized and authentic client experiences.
• Results-driven mindset, with the ability to understand and achieve sales targets and key performance indicators (KPIs).