Position Summary The Supply Chain Specialist – Northwest Africa will support end-to-end supply chain activities for Algeria, Tunisia, and Morocco, ensuring timely product availability, order execution, shipment follow-up, and coordination with internal and external stakeholders. The role will support demand planning activities, distributor communication, importation follow-up, and supply risk management to ensure business continuity and compliance with company procedures.
Key Responsibilities:Manage order processing and shipment follow-up for Algeria, Tunisia, and Morocco. Coordinate with distributors to ensure timely Purchase Orders, import permits, and required shipping documentation. Support demand review and S&OP preparation through forecast updates, inventory tracking, and supply status reporting. Monitor product availability, inventory levels, backorders, and shipment risks. Coordinate with Supply Chain, Logistics, Quality, Regulatory Affairs, Finance, and Manufacturing Sites to resolve operational issues. Follow up on batch approvals, documentation readiness, and country-specific import requirements. Maintain accurate trackers and provide regular updates on orders, shipments, risks, and key actions. Escalate supply risks proactively and support mitigation plans to avoid supply disruption. Ensure compliance with internal processes, SOPs, and applicable regulatory requirements.
Required Qualifications:Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Commerce, Engineering,2–4 years of experience in Supply Chain, Logistics, Demand Planning, Customer Service, or Order Management. Experience in the pharmaceutical or healthcare industry is preferred. Experience working with distributors, importation processes, or multinational stakeholders is an advantage. Strong communication, analytical, and organizational skills. Ability to manage multiple priorities and work under pressure.
Technical Skills:Good knowledge of supply chain operations, order management, inventory management, and international shipping documentation. Strong Microsoft Excel skills. Good Power Point reporting skills. SAP or ERP system experience is preferred. Power BI or data visualization experience is a plus. Good understanding of Incoterms, import permits, Letters of Credit, and shipping documents is preferred.