Company description

With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.

A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.

Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.

Job description

• Clean the rooms according to identified standards.
• Sign when taking and handing back keys.
• Start off by dusting the general area in the lobby.
• Organise the floor trolleys and procure missing material.
• Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).
• Collect the empty plates, glasses, and utensils in the rooms and place them on the shelf in front of the elevator.
• Clean the rooms assigned to him/her according to the identified standards.
• Fill in the room status, textile report, and amenities report in the maid report.
• Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices, or rooms and also inform the Floor Supervisors.
• Immediately report any room discrepancies.
• Immediately hand in all lost and found items to the Housekeeping Office.
• Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.
• Perform all duties assigned by seniors.
• Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. Do Not Disturb, cleaning not requested etc.).
• Must take part in vocational trainings and sign the attendance form.
• Be familiar with and implement the hotel’s security rules.
• Make sure that all materials used to make up the rooms are ironed, unsoiled, intact, and proper. Otherwise, tie a knot in such items and send them to the laundry.
• Vacuum the floor corridors and dust the dressers, objects, and paintings every morning and in the evening.
• Regularly vacuum and mop the guest stairs.
• Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.
• Be clean, friendly, and hygienic.
• Encourage colleagues to be productive by coming up with new ideas.
• Be a member of the Emergency Response Team.
• Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.
• Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).
• Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.
• Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.
• Carry out all responsibilities related to the quality management systems implemented at the facilities.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: At least a primary school or vocational diploma.
• Experience: Can learn the job in a few months and enhance knowledge within one year.
• Foreign language: Not expected.
• Courses and training: Not expected.
• Computer literacy: Not compulsory.
• Skills: Expected to use the devices and equipment related to the job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Must be reliable, aware of personal hygiene, in good health to perform the job, able to express him/herself well and communicate easily, presentable, eager to learn and work in this area, have a sense of responsibility, be disciplined, respectful, and friendly.