Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this role

We are seeking a technical delivery portfolio lead to oversee a portfolio of IT and digital delivery programmes supporting Vodafone UK’s enterprise strategy. This role is responsible for leading a team of project professionals and ensuring the successful, end-to-end delivery of complex, geographically distributed technology initiatives. The position plays a key role in driving business process transformation, embedding best practices, and enabling innovation through data, analytics, and AI-led initiatives while maintaining strong alignment with organisational objectives.

What you’ll do

• Lead and support a team of approximately 10–15 project professionals, fostering a collaborative and high-performance culture
• Act as a key service interface for UK IT & digital portfolios
• Coach, mentor and support team capability development
• Continuously improve delivery practices and ways of working to enhance efficiency
• Plan, allocate and monitor team utilisation, including recruitment and capability development
• Define clear objectives, roles and performance expectations aligned with strategic goals
• Manage stakeholder relationships across multiple functions and seniority levels
• Oversee end-to-end project delivery, ensuring outcomes are achieved on time, within scope, quality and budget
• Ensure adherence to governance standards and project management best practices
• Manage risks, issues and dependencies with effective mitigation and escalation
• Provide accurate operational and performance reporting
• Collaborate with external partners and internal matrix teams to deliver outcomes
• Leverage AI technologies and data analytics to enhance delivery effectiveness and decision-making
• Drive quality, consistency, and process excellence across the portfolio

Who you are

• Strong leadership and people development capabilities
• Proven experience in project and portfolio delivery within IT or telecommunications environments
• Confident communicator with strong stakeholder engagement and negotiation skills
• Skilled in managing complexity, resolving conflicts and influencing outcomes
• Experience in managing distributed teams and working within matrix organisations
• Knowledge of business transformation, digital delivery, and data-led decision-making
• Demonstrated ability in financial planning, budgeting and resource management
• Familiarity with partner and vendor management
• Well-organised, detail-oriented and able to manage multiple priorities effectively
• Holds a relevant degree in computer science, engineering, telecommunications or management
• Certified in recognised project management frameworks such as PRINCE2, PMP, Agile or SAFe
• Fluent in English

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to lead strategic, high-impact programmes within a global organisation
• Exposure to senior stakeholders and complex international delivery environments
• A collaborative culture focused on continuous learning and innovation
• Ability to shape delivery practices and influence transformation initiatives
• Career development through leadership experience and cross-functional engagement

What skills you will learn

• Advanced portfolio and programme leadership techniques
• Strategic stakeholder management at senior organisational levels
• Application of AI and data analytics in delivery optimisation
• Large-scale resource and financial planning
• Driving enterprise-wide transformation and operational excellence

VOIS equal opportunity employer commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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