Job Description

Roles & Responsibilities

• Manage and deepen relationships with WorkMotion s global Employer of Record (EOR) partner/supplier network, which allows us to compliantly employ talents in countries.
• Assist internal WorkMotion teams with partner escalations, stepping in directly to resolve operational, high-impact, or high-risk escalations, ensuring service continuity, consistency, and accountability across the network.
• Act as the central point of contact for all partner-related matters, coordinating between partners and internal WorkMotion teams regarding escalations, operational shifts, and strategic initiatives.
• Measure and evaluate partner performance, driving consistency and improvements across service quality, responsiveness, knowledge, compliance, and data quality.
• Prepare and conduct Quarterly Business Reviews (QBRs) with key partners.
• Own commercial outcomes, including pricing negotiation strategy and partner profitability margin performance.
• Find and establish new collaboration opportunities and synergies with new and existing partners/suppliers across the entire global WorkMotion network.
• Work closely with Operations, Payroll, Finance, and Legal teams to make sure how we work with partners translates into a great experience for our clients and their employees.
• Maintain and update partner documents, records, and data to ensure accuracy and audit-readiness.
• Identify and mitigate risks, inefficiencies, or gaps in our partner management systems and internal processes.

• 4+ years of relevant experience in partner/supplier management, account management, or operations within an Employer of Record (EOR), HR outsourcing, payroll, or global mobility environment.
• Excellent relationship-management skills and ability to build trust and effective working relationships quickly.
• Demonstrated commercial acumen, with experience supporting or leading pricing, cost structures, or financial decision-making.
• Strong analytical skills with the ability to interpret data, identify trends, and support decision-making.
• Proven problem-solving skills with determination to independently and creatively unblock challenges and deliver results.
• Open-minded and entrepreneurial work attitude, with the ability to respond flexibly across a varying and dynamic set of topics and tasks.
• High level of ownership, accountability, and ability to operate in a fast-paced, ambiguous environment.
• Fluency in written and spoken English.
• Experience with process automation and AI implementation in daily set of tasks.
• Excited and passionate about shaping the future of work and access to global talent.

What excites us:

• Previous experience in partner/supplier management in the Employer of Record/staffing industry.
• Solid understanding of global employment frameworks, labor law fundamentals, and cross-border workforce management.
• Experience working with tools such as Excel/Google Sheets, Salesforce or PowerBI is a plus.
• Additional previous experience in project management, legal/paralegal, or international expansion/market entry roles.