Role Summary: The Chief Distribution Officer (CDO) is responsible for leading and owning the company’s overall distribution strategy, with full accountability for revenue growth, distribution performance, and market expansion across all channels. The role ensures strong alignment between distribution, underwriting, operations, and customer servicing functions, delivering sustainable and profitable growth while maintaining strict adherence to underwriting discipline and risk appetite. As a key member of the executive leadership team, the CDO contributes to corporate strategy, business transformation, and long-term value creation.
Accountabilities of The Role:1. Revenue & Performance Ownership• Full ownership of top-line revenue, distribution KPIs, and channel profitability• Deliver sustainable growth aligned with company business plan and targets• Establish and drive performance management frameworks across all distribution channels
2. Distribution Strategy & Market Expansion• Develop and execute a comprehensive distribution strategy across brokers, agents, digital, and direct channels• Identify and capture new growth opportunities, including new channels, partnerships, and segments• Lead market expansion initiatives and strengthen competitive positioning
3. Underwriting Alignment & Portfolio Quality• Ensure strict alignment between distribution strategy and underwriting discipline• Manage portfolio mix to achieve balanced growth, profitability, and risk diversification• Collaborate closely with underwriting to ensure compliance with risk appetite and pricing adequacy
4. Customer Experience & Operational Integration• Drive end-to-end customer experience improvement across all touchpoints• Align distribution activities with operations and servicing functions to improve efficiency and service quality• Leverage data, analytics, and digital tools to enhance customer engagement and channel performance 5. Leadership & Organizational Development• Lead, develop, and inspire the Business Development and Distribution teams• Build a high-performance, results-driven culture with clear accountability• Strengthen capabilities across sales, relationship management, and technical understanding
6. Strategic Leadership & Governance• Act as a core member of the executive leadership team• Contribute to corporate strategy, business planning, marketing, and transformation initiatives• Ensure all distribution activities comply with regulatory requirements, internal policies, and governance standards
The Candidate: The required candidate must be a seasoned insurance executive who has deep knowledge of the Egyptian market who balances strategic vision, extensive local professional networks, particularly strong relationships with insurance brokers and a proven track record of revenue generation.
Qualifications:Minimum 10–15 years of senior experience in the insurance industry Proven track record in distribution, business development, and revenue leadership Currently or recently holding a role such as CDO, Deputy CEO, or Head of Business Development with full P&L or revenue responsibility Strong background in non-motor, non-medical P&C underwriting (Property, Engineering, Liability preferred) Deep understanding of insurance products, pricing, risk assessment, and portfolio management Solid knowledge of reinsurance and claims principles Proven ability to design and execute distribution strategies delivering profitable growth Strong understanding of interdependencies between distribution, underwriting, and operations Ability to manage portfolio profitability, not just top-line growth Executive presence with strong decision-making and strategic thinking capability Demonstrated ability to lead large teams and drive transformation Strong stakeholder management and communication skills