Job Description

Roles & Responsibilities

Job Description

* Responsible receive guests in any outlet and escort them to tables by standard way.

* Assigned to work in bars or restaurant

* Inform customers about order alternatives and encourage the sales of targeted services.

* Deliver maximum service in each unit, keeping in line with service rules.

* Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.

* Comply with the departmental instructions and procedures published by the F&B Department.

* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.

* Comply with operational rules.

* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.

* Attend the orientation training.

* Undergo two performance assessments each year.

* Strive to achieve 100% customer satisfaction

Desired Candidate Profile

Qualifications

* Education: At least a high school or vocational diploma

* Experience: At least 2 years of experience in the industry.

* Foreign Language: English is required.

* Courses and Training: Vocational trainings and seminars.

* Computer Literacy: Not required.

* Skills: Basic knowledge of the products and services in the related field