Job Description

Roles & Responsibilities

Role Overview

As a Cash Collections Specialist for Egypt, you will be responsible for the proactive management of a diverse and demanding customer portfolio within the Egyptian market. Your primary goal is to ensure timely collection of outstanding receivables while maintaining strong relationships with both internal and external stakeholders.

This role operates in an international environment and requires excellent communication skills, strong financial understanding, strategic and critical thinking, effective time management and prioritization skills, as well as the ability to collaborate across multiple functions.

What You ll Do:

Perform end-to-end collection activities for Egypt volume customers.
Actively manage open receivables to support and improve overall SAP cash flow.
Collaborate daily with internal stakeholders such as Commercial Teams, Billing, Sales, Controlling, and other supporting functions.
Investigate and resolve billing, contractual, and payment discrepancies to ensure timely settlements.
Identify potential payment risks and escalate issues proactively to management when required.
Monitor and achieve Cash Collection KPIs, contributing to continuous process improvement and implementation initiatives.

What You Bring:

Fluent English, with basic to advanced knowledge of Arabic considered a strong advantage.
Financial or accounting background; prior experience with international customers is a plus.
Solid working knowledge of MS Office tools, especially Excel (basic formulas and data handling), Outlook, and related applications.
Strong communication, negotiation, and relationship-building skills.
A solution-oriented, self-driven mindset with the ability to manage priorities in a dynamic environment.
Openness to change, agility, and resilience in day-to-day operations.
Motivation to learn, grow, and develop within a global finance organization.
A collaborative team player who values knowledge sharing and teamwork.