Overview of the company and the role

A leading company in the retail sector, providing customers with a wide range of high-quality products, seeking to hire an experienced showroom salesperson to deliver exceptional customer service and achieve sales targets in Cairo.

 This role contributes to enhancing the shopping experience and building long-term relationships with customers, directly reflecting on growth in market share and achieving the company’s business goals.

Key responsibilities and duties

• Welcome visitors and customers and provide accurate information about products and current offers.
• Analyze customer needs and offer suitable solutions while considering the customer’s budget.
• Conduct sales transactions and document transactions according to company policies and the Point of Sale (POS) system.
• Organize and arrange displays to ensure products appear attractively and in line with display standards.
• Manage front-end inventory, and periodically update price and discount data.
• Analyze customer requests and direct them to after-sales departments when needed.
• Assist in preparing daily and weekly sales reports and provide recommendations for improvement.
• Ensure compliance with service quality, payment options, and return/exchange policies.

Qualifications and requirements

• University degree in a related field or business administration is a plus.
• 3–6 years of practical experience in sales or customer service within showrooms or retail stores.
• Proficiency in Arabic and strong communication skills, with the ability to interact with customers from diverse backgrounds.
• Computer and POS and inventory management software skills.
• Ability to work in a team and under seasonal peak pressures to achieve sales targets.
• Familiarity with the Cairo market and local customer needs is a plus.

Required skills

• Strong selling and customer service skills and effective negotiation abilities.
• Active listening and quickly identifying customer needs.
• Ability to build enduring relationships with customers and handle complaints professionally.
• High organizational skills, attention to detail, and effective time management.
• Flexibility in working hours and ability to work during evening periods and weekends when needed.

Benefits and perks

• Competitive salary with performance-based commissions.
• Insurance benefits and vacation policy according to company policies.
• Ongoing training and opportunities for professional growth within the company.
• A supportive work environment and opportunities for professional development in the retail sector.