Job Description

Roles & Responsibilities

Job Title
Pre-Sales Engineer
Job Scope
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
Main Duties and Responsibilities
• Act as a subject matter expert in technical/solutions design of the company products/services
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
• Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
• Build sound relationships with partners and customers in support of sales objectives;
• Lead technical sales calls
• Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
• Complete required pre-sales documentations in a quick and accurate manner
• Develop content, train and support partners and customers
• Respond to after-hours support queries during assigned rotations and escalate issues if needed
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
Position Requirements
Education
Bachelor s degree in Computer Engineering, Computer Science or any other related field.
Experience
• Proven experience in pre sales Sales Engineering or Solutions Consulting supporting infrastructure, data protection, security, or cloud platforms in enterprise environments.
• Hands on experience with backup, recovery, data protection, storage, or cyber resilience technologies across on prem, hybrid, and cloud architectures.
• Working knowledge of data security concepts, including ransomware resilience, immutable storage, encryption, and access controls.
• Familiarity with competitive technologies and an interest in developing competitive positioning skills.
• Experience supporting proofs of concept, evaluations, and technical decision processes.
• Ability to translate technical architecture into clear customer value and business outcomes.
• Experience partnering with Account Executives to support complex, multi stakeholder sales cycles.
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
• Understanding of enterprise buying processes and deal dynamics.
• Strong communication and presentation skills, able to clearly convey technical concepts to business and technical audiences.
• Collaborative mindset with the ability to manage complex customer situations professionally and confidently.
• Industry certifications in cloud, data, or adjacent technologies are a plus.
• Must have English language proficiency (able to interact fluently when speaking, reading, and writing in a professional setting).