دوام كامل
Skypeak -
مصر , القاهرة
--
Skypeak

تفاصيل الوظيفة

  • Serve as the primary point of contact for assigned client accounts, managing day-to-day communication, expectations, and relationship health
  • Review and approve content plans submitted by SMS Specialists, providing strategic feedback aligned with each client's business objectives
  • Present approved content to clients, manage the feedback cycle, and finalize content plans within the established approval timeline
  • Review completed reel edits and design deliverables for quality, brand alignment, and strategic fit before client delivery
  • Oversee cross-functional delivery by coordinating between designers, editors, videographers, and SMS Specialists to ensure all deliverables are on track
  • Confirm weekly shooting schedules with clients and ensure all logistics are aligned ahead of production days
  • Manage client onboarding for new accounts, including kickoff meetings, brand immersion, and workflow setup
  • Handle client escalations, concerns, and sensitive situations with professionalism and solution-oriented thinking
  • Prepare and present monthly performance reports to clients, translating data into actionable insights and strategic recommendations
  • Identify upselling and growth opportunities within existing accounts and collaborate with the sales function on expansion proposals
  • Monitor overall account health indicators including content approval turnaround, client responsiveness, and satisfaction levels

Similar Jobs

حول Skypeak
مصر, القاهرة