About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
The Role:follow-up of newly joined couriers during their first 30 days.
The role focuses on attendance tracking, communication, data follow-up, and field support to ensure
smooth onboarding and operational readiness.
Job Code :New 2026OPER-129Key Responsibilities:
- Oversee and validate vehicle requests received from Operations
- Align fleet capacity planning with operational needs
- Track acquisition requests and fulfillment status
- Lead communication with fleet suppliers regarding required volumes and timelines
- Ensure on-time vehicle delivery according to agreed SLAs
- Monitor supplier performance and escalate gaps when needed
- Manage vehicle allocation for newly onboarded couriers
- Ensure completion of documentation, contracts, and handover processes
- Coordinate with Operations to support smooth courier activation
- Monitor vehicle-related losses, damages, and financial liabilities
- Notify relevant parties with proper documentation
- Follow up on recovery actions and reporting closure
Requirements :
- 1 Year experience in operations, fleet, logistics, or field coordination
- Good communication and follow-up skills
- Comfortable using Google Sheets, Forms, and WhatsApp
- Willing to work in the field when needed
- Attention to detail and problem-solving mindset
- Previous experience in last-mile operations is a plus