Title: Front Desk Officer — Silicon Valley International School (SVIS) Location: New Administrative Capital, Egypt Work type: On-site, full-time (8 hours per day, 5 days per week) Start date: Immediate start is required
About the school Silicon Valley International School delivers student-centered learning aligned with British and American standards on a modern campus.
Join our team We are hiring a Front Desk Officer to be the first point of contact for families, visitors, and staff, ensuring a warm welcome and smooth daily operations. This role is public-facing and requires excellent English communication; C1/2-level proficiency is required.
What you will do• Greet and assist parents, students, and visitors; manage the reception area with a professional, welcoming presence.• Handle phone calls, emails, inquiries, and appointments; route messages accurately and promptly.• Check-in visitors and service providers; issue and collect visitor passes in line with school security procedures.• Support student admissions logistics: schedule assessments and interviews, prepare files, and follow up with families.• Maintain accurate records, logs, and basic reports (visitors, deliveries, student late/early dismissals).• Coordinate with security, academics, and administration to resolve issues quickly.• Manage incoming and outgoing mail and deliveries; liaise with couriers.• Support events, meetings, and tours (room bookings, signage, refreshments).• Uphold safeguarding, privacy, and health and safety policies at all times.
What you bring• Bachelor’s degree or relevant diploma; prior experience in school reception is a must• Exceptional command of English (C1/2-level or equivalent) in speaking and writing is required for reception, calls, and written correspondence; Arabic is an advantage. All qualified applicants are encouraged to apply.• Excellent customer service, problem-solving, and conflict de-escalation skills.• Organized, punctual, and detail-oriented; able to multitask in a busy environment.• Confident with office software and tools (email, calendars, spreadsheets, documents); quick learner of school systems.• Professional appearance and demeanor; integrity and discretion with confidential information.• Available to start immediately; on-site presence is required.
Compensation and benefits• Salary range: 12,000 to 20,000 EGP per month, based on experience and qualifications.• Transportation, social insurance, and medical insurance.• Tuition fee discount for dependents.
Please note: Candidates may be asked to complete an English communication assessment to verify C1/2-level proficiency.