Call Center Representative
Company: Sutherland
Location: New Cairo, Cairo, Egypt
Work Model: On-Site
Employment Type: Full-Time · Shift-Based
Experience Required: 0–3 years
Education Level: Bachelor’s Degree
Career Level: Entry Level (Junior / Fresh Graduate)
Salary: Confidential
Job Description
We are seeking a dedicated and customer-focused English Customer Service Representative to join our team on-site in Cairo.
In this role, you will:
- Handle inbound calls and respond to customer inquiries.
- Troubleshoot and resolve issues efficiently.
- Ensure a positive and professional customer experience.
- Collaborate with team members to meet performance goals and maintain service standards.
- Represent the company’s values in all customer interactions.
Job Requirements- Excellent English proficiency.
- Ability to work night and overnight shifts.
- Strong communication and problem-solving skills.
Benefits- Net salary starting at 15,500 EGP plus Night Shift Allowance
- 24/7 Transportation provided
- Clear career growth path
- Social insurance
- Medical insurance