About Chapter One:Chapter One is a dynamic company connecting healthcare professionals with opportunities and solutions to drive results. We’re seeking a Lead Specialist & Business Operations professional to support our growing team, manage critical operations, and drive efficient processes across the organization. Role Overview:This role is ideal for someone with a strong operational mindset and excellent communication skills. You will be responsible for managing business operations, supporting project execution, and acting as a key point of contact for internal and external stakeholders. Fluent English with a clear American accent is a must, as the role requires frequent communication with U. S.-based clients and team members.
Responsibilities:Identify and source potential leads through outbound channels (calls, emails, Linked In, and other platforms) Conduct outreach to prospects such as doctors, physicians, or business decision-makers Qualify leads based on defined criteria (interest, need, fit) Meet daily and weekly lead generation targets Follow up consistently with prospects to maximize engagement Collaborate with sales and operations teams to ensure smooth lead handoff Track outreach activity and performance metrics Qualifications:Bachelor’s degree required Strong verbal and written English skills, American accent preferred Excellent communication, presentation, and interpersonal skills Prior experience in business operations, project management, or sales support preferred Detail-oriented, organized, and able to manage multiple priorities simultaneously Comfortable working in a fast-paced, high-growth environment Proficiency with CRM systems and Microsoft Office / Google Workspace Why Join Chapter One? Be part of a fast-growing company in the healthcare industry Gain exposure to nationwide operations and high-level client interactions Opportunity for growth and professional development Collaborative and supportive work environment