Role Overview:
Responsible for managing the full order lifecycle from receipt in the system through completion and closure, ensuring data accuracy, policy compliance, and a smooth customer experience.

Work Schedule: Rotational working days and hours.
Key Responsibilities

Process incoming orders in the system and ensure accurate data entry Contact customers to confirm order details and obtain any missing information Review orders and perform validation in line with approved policies and procedures Track and follow up on orders step by step, coordinating with relevant departments until completion Review financing applications and ensure they meet all requirements and conditions Submit financing requests to funding entities and follow up on their status until a decision is issued Clearly explain policies and procedures related to orders and financing to customers Handle notes, discrepancies, or missing items and re-coordinate with customers when needed Ensure all required documents and system requirements are completed before closing Close completed orders in the system and document all actions taken Maintain high service quality and operational accuracy




Required Skills & Qualifications

High attention to detail in data entry and review Strong customer communication skills Ability to manage and follow up on multiple orders simultaneously Understanding of operational processes and financing procedures Proficiency in systems and computer applications Problem-solving skills and quick decision-making Strong organization and time management skills Demonstrates flexibility and the ability to adapt to changes in a way that serves business needs and goals




We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.