تفاصيل الوظيفة

  •  Monitor online forums, social media channels, and community platforms to ensure adherence to GROOVY Medical Spa’s guidelines and standards.
  •  Facilitate positive and respectful interactions among community members, addressing conflicts and resolving disputes promptly.
  •  Review, approve, or remove user-generated content to maintain a safe and welcoming environment.
  •  Respond to inquiries, feedback, and reports from community members in a timely and professional manner.
  •  Collaborate with marketing and customer service teams to align community engagement with overall brand messaging.
  •  Identify and escalate potential issues, including inappropriate behavior or content, to relevant internal teams.
  •  Develop and implement community engagement initiatives, such as contests, Q&A sessions, or wellness discussions.
  •  Track and report on community trends, member sentiment, and engagement metrics.
  •  Educate community members about GROOVY Medical Spa’s services, policies, and values.
  •  Continuously update moderation strategies to reflect evolving community needs and digital best practices.

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حول GROOVY Medical Spa
مصر, القاهرة