We are looking for someone with extensive knowledge and understanding of entire CTC process with expertise in managing a team of AR and AP analysts. We need someone with strong operational knowledge & proven track record of running high performing teams in AR and AP.
Responsibilities- · Own the end-to-end F&A process with minimum supervision
· Execution of internal controls in accordance with clients
· Manage Client and Process independently and with minimum supervision
· Should be able to speak to the clients to discuss the input and resolve any queries for disputes
· Reporting - Monthly / Weekly / Daily and Dashboard preparation, review backlog and cycle time reports to improve process flow times
· Actively manage the business continuity plans for the process
· Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks
· Continuous coaching and developing Assistant Managers & Management Trainees: hire, assess, and document performance
· Support team priorities and initiatives and effectively manage workload
· Team management & negotiation skills. Must have a Problem-solving attitude
· Lookout for automation opportunities to bring efficiency, analytical mindset to identify QPA/RPA opportunities and work with LDT team for implementation
· Confirm that proper escalation procedures are followed according to established business practices
· Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership
· Understanding and Reporting of Service Level Agreement
· Deliver the required data for audit purposes
· Drive continuous improvement in key operational metrics through Six Sigma methodologies
· Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
· Making the accounting process controls established through the internal policies
· Participate in any compliance audits and respond to audit queries
· Ensure Key Metric’s are met, and service is delivered to end users as expected
· Daily usage of client’s tools for the assigned activities