Purpose: The HR Specialist is responsible for managing the delivery of HR services across the Gulf Levant affiliate, while also managing regional team needs based in the cluster. A key aspect of this role is serving as a liaison between the business and Corporate HR to ensure seamless integration and delivery of HR programs and initiatives.
Key Responsibilities:
Alignment with HR Strategy: Ensure actions and delivery of Practice Areas and Service Centers align with the overall HR strategy and fulfill the business's requirements. Implementation of HR Programs & Data Accuracy: Ensure the effective implementation of all HR programs and services and lead the changes in our information systems such as Workday, leave system…, taking accountability for achieving desired HR outcomes, including client satisfaction, HR effectiveness, data accuracy, and strong reporting, strong employee data filing/ archiving. Relationship Management: Establish, build, and maintain strong relationships with key HR partners across all Practice Areas and Service Centers. Ensure successful coordination of HR elements to meet business needs, encompassing relationship management, leadership, and service delivery commitments (example: PRO management to establish work permits, Health insurance providers, Third parties …). HR Representation: Act as the ambassador of the HR organization, showcasing the available services and resources to the business. Help manage and uphold the collective reputation of the HR organization. Policy and Procedure Review: Support the review and drafting of policies and procedures to meet business needs and as per country’s law requirements, overseeing documentation for approvals, and managing change communication. Consultative Support: Offer expert consultative and problem-solving services to managers, employees, and other HR functions regarding HR policies and practices. Compliance Assurance: Ensure compliance with all relevant local country laws, regulations, policies, and practices. Maintain rigorous adherence to legal standards and company policies. Payroll Activities Management: Oversee payroll activities for the countries we operate in (8 countries), including changes, approvals by key stakeholders, Distributors coordination, and third party management for contractors, and uploads to the payroll platform in coordination with the global payroll team and HR Connect. Employee Life cycle Management: Manage the onboarding of new employees (including job offers, contracts, announcements, training, and requisitions) and the offboarding of departing employees (including system exits, announcements, payroll reconciliation, and asset retrieval). Third-Party Contractor Management: Manage third-party contractors, ensuring alignment with the terms and conditions of the service provider contracts. Internal Communication Management: Draft and support all affiliate internal communications initiatives from announcement of people moves, onboarding, offboarding, days off, policies changes …Cultural and Social Initiatives: Participate in the local culture team and social committee, orchestrating HR events.
Qualifications:Bachelor’s degree or equivalent experience. Minimum 2-5 years of experience in Human Resources in similar role. Good knowledge of Gulf Levant countries labor law requirements and having an exposure to multiple countries is a plus. Experience in work permits and visas processes in Gulf Levant countries, and experience in payroll management. Experience with HR systems such as Workday, and should be proficient in all Microsoft products including Excel, Word, Excel and Power Point. Fluency in English is required, Arabic is a plus. Excellent interpersonal and organizational skills.
Internal Stakeholders:In Gulf Levant: All employees, Affiliate Management Team/ regional team, Finance, Business Coordinators, Legal, OEC, Payroll team, HR center of excellence, Service Centers, culture team…
External Stakeholders: Third party providers/ Vendors, Distributors
Reports to HR Director Gulf Levant