Job Summary
The Sales Collection Agent is responsible for the secure and timely collection of sales proceeds, including cash and cheques, from our customer base. Working within a designated geographical territory, the agent follows a weekly schedule provided by the sales team to ensure all outstanding receivables are collected and deposited into company bank accounts according to Treasury Department protocols.
Key Responsibilities
• Field Collection: Visit customers within the assigned geographical area to collect payments (cash and cheques) in accordance with the Weekly Collection Plan.• Verification: Ensure all collected amounts match the invoices and receipts. Verify the accuracy of cheques (dates, signatures, and written amounts) before acceptance.• Documentation: Issue official company receipts to customers upon collection and maintain an accurate daily log of all transactions.• Banking & Deposits: Transport collected funds securely and deposit them into designated bank accounts daily, strictly following the Treasury Department’s deposit instructions and deadlines.• Reporting: Submit daily collection reports and validated bank deposit slips to the Treasury/Finance department for reconciliation.• Coordination: Maintain constant communication with the Sales Team to update them on collection statuses or any payment discrepancies/refusals encountered in the field.
Skills & Qualifications
• Education: High School Diploma or equivalent; an Associate Degree in Finance or Accounting is a plus.• Experience: Proven experience as a Collection Agent, Cashier, or in a similar field-based role handling physical currency.• Honesty & Integrity: Unquestionable honesty and a clean professional record (background checks are mandatory Including Police report and ex-employer’s recommendation letters)• Organization: Ability to manage time effectively to cover all scheduled stops within the geographical area.• Communication: Strong interpersonal skills to maintain professional relationships with customers and internal departments.• Mobility: Must possess a valid driver’s license