دوام كامل

STM -

مصر , القاهرة

الخبرة ٢ الى ٥ سنوات

الراتب Confidential

توظيف دوام كامل

النوع ذكر

التعليم Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree

التصنيف التصميم/الإبداع/الفنون

المجال العقارات

STM Is Hiring! – Club Operations Specialist
Location: Mokattam
Working Days: 6-day rotation
Reports to: Deputy Club Manager – Facility Management & Operations
STM is excited to announce a new opportunity within one of its upcoming operating clubs! We are looking for a highly organized and customer‑focused Club Operations Specialist to join our team and play a key role in ensuring smooth day‑to‑day operations and exceptional member experience.
Role Summary
The Club Operations Specialist will act as the main coordination point between members, clients, and operational teams. This role is essential in managing daily requests, documenting insights, coordinating events, and ensuring all operational issues are efficiently captured and resolved. If you enjoy being at the heart of operations and delivering outstanding service, this role is for you.
Key Responsibilities
Serve as the primary point of contact for members and clients, handling inquiries, event requests, and service-related issues.
Coordinate the scheduling, planning, and execution of club events, ensuring seamless communication across all stakeholders.
Log client issues or requests and create support tickets for maintenance or operational teams while ensuring timely follow‑up.
Maintain detailed records of events, issues, client interactions, and prepare reports on resolutions and outcomes.

مصر, القاهرة