Company Description

Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating over 10,000 web-enabled multi-channel stations. Serving key government and commercial sectors across 10 languages, Xceed provides diverse services including customer support, infrastructure management, recruitment outsourcing, and social media analysis. With locations in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, Xceed has received numerous prestigious industry awards for its achievements in customer experience, sustainability, and diversity. The company is certified with globally recognized standards like ISO and COPC for quality and security.

Role Description

This is a full-time on-site role for a German Team Leader & Quality Specialist based in Qesm El Maadi. The role involves leading a team, monitoring operational activities, ensuring quality assurance and controls, and conducting quality audits. Responsibilities include overseeing team performance, evaluating and improving processes, maintaining quality standards, and fostering a collaborative work environment to achieve set goals and objectives.


For a new international account, we are hiring German (Deutsch) professionals where C1 language proficiency is a MUST.
???? Applications without C1 proficiency will not be considered
Open Roles:
???? Team Leaders – German (C1 mandatory)
???? Quality Specialists – German (C1 mandatory)
???? Location: Maadi
???? Compensation: Very attractive & highly competitive package

Benefits:
✔ Social insurance
✔ Medical insurance