About the Company

A group of Egyptian commercial titans teamed up to found Union Group who entered the distribution, telecommunication products, accessories and consumer electronics market by becoming the exclusive distributor for Orange in 2001.

JOB TITLE

IT Infrastructure Team Leader 

ROLE PROFILE

• Responsible for IT Infrastructure by managing data centers including hypervisors, firewalls and network devices.
• Administer Azure tenant including VMs, databases, backup and security.
• Administer Microsoft 365 tenant including (Identity, Exchange online, SharePoint online, Intune, teams and OneDrive).
• Ensure high security measures applied on firewalls, antimalware and Microsoft Defender to comply with security standards.
• Monitor IT services performance and availability through monitoring tools and alerts to ensure service continuity.
• Manage incidents and open cases with vendors and partners according to applied SLAs.
• Perform, maintain and test online and offline backup of servers, data and configuration files.
• Lead IT Infrastructure team members by assigning tasks and setting guidelines to improve teamwork productivity and share knowledge.
• Provide reports from IT solutions to verify systems health and integrity.