Company Description

ETISAL International is a leading Business Process Outsourcing (BPO) company operating in the Middle and Far East, dedicated to delivering high-value, innovative, and customized services. With extensive expertise, ETISAL focuses on understanding customer needs and providing tailored solutions that enable clients to concentrate on their core business activities. Combining global coverage, cultural awareness, and industry best practices, ETISAL is committed to offering top-tier services and exceeding client expectations. At its core, the company values human capital, quality service, and cutting-edge technology integration to drive success for its partners.

Role Description

The English Back Office - Non-voice & Voice Account role at ETISAL International is a full-time, on-site position based in Cairo. Responsibilities include providing exceptional customer service, supporting administrative tasks, offering assistance to clients via both voice and non-voice communication channels, and ensuring accurate and timely handling of requests. The role also involves continuous collaboration with team members and participation in professional growth activities to enhance customer handling techniques and maintain excellence in service delivery.

Qualifications

Back Office – Chat & Calls
Net Salary: 17,000 EGP | Immediate Hiring

• English: B2 / Gradua-tes
• Rotational shifts + 2 days off
• Social & medical insurance

Location/Abassia