Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. With a focus on understanding customer needs, ETISAL provides tailored and innovative solutions to help businesses focus on their core operations. The company emphasizes global coverage, cultural understanding, and best practices to deliver exceptional value. By leveraging cutting-edge technology and a commitment to quality, ETISAL strives to exceed client expectations and maintain its position as an industry leader.

Role Description

This is a full-time, on-site position located in Cairo for an English Account (Handling Chat & Calls) professional. The primary responsibilities include managing customer inquiries, assisting through chat and calls, addressing customer needs, and delivering a high standard of customer service. The chosen candidate will also ensure efficient communication and provide timely resolutions to customer concerns while adhering to organizational goals and best practices.

Qualifications

Back Office – Chat & Calls
Net Salary: 17,000 EGP | Immediate Hiring

• English: B2 / Graduat-es
• Rotational shifts + 2 days off rotational
• Social & medical insurance

Location/Abassia