Ticketing Supervisor

  • Process and issue airline, train, and bus tickets for clients using global distribution systems (GDS).
  • Handle customer inquiries regarding ticket availability, pricing, and travel itineraries in a timely and professional manner.
  • Coordinate with airlines, travel partners, and internal teams to resolve booking issues and ensure smooth ticketing operations.
  • Verify travel documents and ensure compliance with relevant travel regulations and company policies.
  • Manage ticket changes, cancellations, and rebooking, providing accurate information on fees and policies.
  • Maintain up-to-date knowledge of airline schedules, fare rules, and promotional offers.
  • Assist clients with special requests such as seat selection, meal preferences, and additional services.
  • Prepare daily, weekly, and monthly reports on ticketing activities and sales performance.
  • Support the sales team by providing ticketing expertise and assisting with group bookings.
  • Deliver exceptional customer service, addressing client concerns and ensuring a positive travel experience.
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com