The Telesales Specialist will be responsible for making outbound calls to potential customers, explaining and promoting products or services, answering inquiries, and providing information about offerings. The role includes building and maintaining relationships with clients, achieving sales targets, and delivering excellent customer service while adhering to company guidelines.
Qualifications
Strong Customer Service and Customer Support skills to build positive relationships with clients and address their needs effectively.
Excellent Communication skills, including active listening and the ability to convey information clearly and persuasively.
Sales skills, with proven ability to close deals and meet or exceed sales targets.
Training and coaching capabilities to improve personal performance and adapt to company sales techniques.
Proficiency in using CRM software and related systems is preferred.
Self-motivated with an ability to work in a fast-paced and target-driven environment.
Bachelor’s degree in a relevant field or equivalent practical experience