A major accounting software House is looking for an ERP IT Technical Support Specialist , He will be responsible for the following
- Serve as the first point of contact for end-users seeking technical assistance over the phone or email.
- Troubleshoot the network services (printing, email service and Internet access, file sharing).
- Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
- Educate coworkers about best practices for computer usage.
- Support the day-to-day operations of our computer network.
- Install new software and hardware components.
- Implement security measures.
- Assist in development and enhancement of IT systems.