We are looking for a Customer Service Representative to join our team at Orange Bay Island. The ideal candidate will be responsible for communicating with guests, presenting island programs, answering inquiries, and supporting the sales process to ensure an excellent guest experience.
Key Responsibilities:
Welcome guests and provide clear information about Orange Bay Island programs and services.
Respond to customer questions and handle inquiries professionally.
Present and explain available programs, activities, and upgrades.
Support the sales team and assist in closing sales.
Ensure customer satisfaction and handle minor complaints efficiently.
Coordinate with island staff to ensure smooth operations.
Report daily feedback and customer needs to the supervisor.