Quality Management

• Develop, implement, and maintain Quality Management Systems (QMS) for advertising and event operations.
• Define quality standards, checklists, and SOPs for projects, production, and on-site execution.
• Conduct quality audits during pre-event, on-ground execution, and post-event phases.
• Ensure deliverables meet approved client, brand, and company quality standards.
• Monitor non-conformities and lead corrective and preventive actions (CAPA).

Compliance & Risk Management

• Ensure compliance with internal policies, contracts, and operational guidelines.
• Identify operational, financial, safety, and reputational risks related to events and activations.
• Identify risk register includes action control
• Maintain a Risk Register for projects and operational activities.
• Monitor compliance with permits, safety measures, and regulatory requirements during events.
• Report compliance gaps and risk exposures to the Project Management Manager.

Process Analysis & Improvement

• Analyze existing operational and project management processes.
• Identify process gaps, inefficiencies, and bottlenecks.
• Design and document optimized workflows, SOPs, and process maps.
• Work closely with Project Managers to standardize best practices across projects.
• Support implementation of continuous improvement initiatives.

 Project & Cross-Functional Support

• Collaborate with Project Management, Operations, Production, Finance, and Procurement teams.
• Support project planning with quality and risk assessments.
• Participate in post-event reviews and lessons-learned sessions.
• Ensure quality and compliance requirements are embedded in project plans.

 Reporting & Documentation

• Prepare quality audit reports, risk assessment reports, and compliance summaries.
• Track quality KPIs and improvement initiatives.
• Maintain documentation related to QMS, SOPs, and process standards.