Senior Travel Counselor – Onsite (Implant)

BCD-EWT - مصر - القاهرة
  • Handle end-to-end travel requests for air, hotel, rail, car rentals, and other related services for corporate travellers.
  • Ensure full compliance with the client’s travel policy, service-level agreements (SLAs), and corporate approval workflows.
  • Communicate effectively with travellers and clients in fluent English, both verbally and in clear, professional business writing.
  • Work under pressure to manage urgent bookings, last-minute changes, and travel disruptions with confidence and efficiency.
  • Provide high-level customer service, particularly to VIP and executive travellers.
  • Maintain detailed and accurate documentation for all travel transactions, bookings, and exceptions.
  • Collaborate closely with internal teams, finance, and travel managers to support audits, reports, and case resolutions.
  • Align daily operations with guidance from the Travel Supervisor or Operations Manager, escalating complex issues as necessary.
  • Act as a trusted travel advisor on fare options, visa requirements, routing, and corporate cost-saving initiatives.
  • Monitor traveler behavior and highlight non-compliant bookings or patterns to the client or manager.
  • Apply company rules, procedures, and data security protocols at all times while operating within the client environment.
تاريخ النشر: ٢٧ ديسمبر ٢٠٢٥
الناشر: Wuzzuf .com
تاريخ النشر: ٢٧ ديسمبر ٢٠٢٥
الناشر: Wuzzuf .com