Job description Qsource is now hiring Sales Coordinator
???? Location: New Cairo???? Experience: 6-12 months????️ Days Off: Friday & Saturday
Job Brief:We are seeking a highly organized and proactive Sales Coordinator to support our field sales team and ensure smooth operations across all sales activities. The ideal candidate will act as a central point of contact for both colleagues and customers, managing schedules, tracking leads, and ensuring exceptional customer satisfaction. Your role is critical in facilitating the team’s performance and driving the company’s long-term growth.
Key Responsibilities:
Sales Support & Coordination Coordinate the sales manager by managing schedules, maintaining accurate documentation, and communicating relevant information. Handle the processing of all orders with precision and timeliness. Ensure the adequacy of sales-related equipment and materials.
Customer Follow-Up & Satisfaction Conduct regular follow-ups with customers to ensure timely delivery and resolve any issues. Respond promptly to complaints and provide after-sales support when requested. Monitor major customer accounts to ensure high satisfaction and long-term retention.
Lead Tracking & Reporting Track and update all incoming leads in CRM systems. Maintain accurate records of customer interactions, sales progress, and pipeline status. Prepare and present reports on lead conversion rates, customer feedback, and team performance.
Communication & Problem-Solving Inform clients of unforeseen delays or issues and provide solutions. Collaborate with marketing and sales teams to organize promotional materials and events. Monitor team progress, identify gaps, and propose process improvements.
Compliance & Data Management Store and organize financial and non-financial data electronically. Ensure adherence to company policies and legal requirements.
Requirements & Skills:Proven experience in sales coordination or similar administrative roles. Strong computer skills (MS Office; CRM systems experience preferred). Excellent verbal and written communication skills. Highly organized, detail-oriented, and problem-solving mindset. Ability to work independently and as part of a team. Bachelor’s degree in Business Administration or related field; certification in sales or marketing is a plus