. Position Overview

The Quality Control (QC) Manager is a senior-level position responsible for planning, implementing, and managing all quality control activities within the Technical Department. The role ensures that all technical documents, engineering submissions, commissioning procedures, and site activities meet CSI’s global quality standards, client requirements, project specifications, and relevant codes/standards (NFPA, ICC, ASHRAE, SMACNA, BSRIA, ISO, Saudi Building Code).

The QC Manager acts as the main custodian of quality governance, ensuring full compliance across project lifecycles—from design validation to pre-commissioning, commissioning, testing, and handover documentation.

This role involves technical document auditing, site inspections, QC planning, checklist creation, ITP development, staff training, and continuous improvement of CSI’s quality framework.

2. Key Responsibilities

A. Quality Governance & Policy Implementation

• Develop, implement, and continuously improve the Technical Quality Control Framework for all CSI projects.
• Establish quality policies, procedures, and workflows for technical documents, commissioning activities, and engineering deliverables.
• Ensure compliance with:
  • Project Specifications
  • CSI Internal Standards
  • International Codes and Standards (NFPA, ASHRAE, ICC, ISO, BSRIA, SMACNA, NEC)
  • Local regulations (SBC, civil defense requirements)

B. Technical Document Audit & Validation

• Conduct systematic audits of all technical documents issued by the Technical Department, including:
  • Commissioning Plans
  • Commissionability Reviews
  • ITPs
  • Method Statements
  • Asset Registers
  • Technical Design Reviews
  • O&M Manuals, Training Manuals & System Manuals
• Ensure all documents follow the CSI template, structure, technical clarity, and required level of detail.
• Verify technical accuracy, alignment with design intent, OPR/BOD, and coordination between disciplines (mechanical, electrical, sustainability, controls).
• Identify gaps, risks, inconsistencies, and improvement opportunities.
• Issue Document Audit Reports (DARs) with corrective actions and required revisions.

C. Quality Control for Commissioning Activities (Site & Office)

• Plan and perform onsite quality audits of commissioning activities across Mechanical, Electrical, Plumbing, Fire & Life Safety systems.
• Verify compliance with commissioning plans, method statements, and ITPs.
• Audit commissioning deliverables:
  • Pre-functional checklists (PFCs)
  • Functional performance tests (FPTs)
  • Test scripts and acceptance criteria
  • System readiness checks
• Validate the quality and completeness of:
  • TAB activities
  • Electrical testing
  • Fire alarm & life safety integration testing
  • BMS sequence-of-operation testing
  • HVAC system performance
  • Water quality management activities (flushing, disinfection, water testing)
• Conduct random, scheduled, and unscheduled site quality inspections to ensure compliance.
• Highlight non-conformances, generate NCRs, and follow up until closure.

D. Development of QC Tools – Checklists, ITPs, Logs

• Create and maintain:
  • Discipline-specific QC checklists (Mechanical, Electrical, Plumbing, Firefighting, Controls)
  • Inspection & Test Plans (ITPs) for all MEP systems and commissioning activities
  • Inspection forms, test logs, and audit templates
  • QA/QC procedures for underground, aboveground and critical systems
• Standardize QC templates across the technical team to ensure consistency and uniformity in all CSI deliverables.
• Ensure checklists and ITPs are aligned with:
  • Project Specs
  • BSRIA Guideline 29
  • NFPA/ICC requirements
  • ASHRAE & SMACNA guidelines

E. Internal Technical Compliance & Continuous Improvement

• Review internal processes to identify efficiency gaps and ensure best practice implementation.
• Implement corrective & preventive action (CAPA) programs.
• Lead internal quality audits for all technical documents before final issue.
• Maintain a lessons-learned register and drive improvements across the technical and operations teams.

F. Training, Guidance & Team Support

• Train engineers on:
  • Quality control principles
  • Documentation standards
  • Proper use of checklists & ITPs
  • Code requirements & commissioning compliance
  • Commissioning Process
• Support the Technical Director in developing training materials, technical manuals, and QC guidelines.
• Mentor junior QC and technical engineers on proper documentation, site reviews, and commissioning quality.

G. Stakeholder Coordination & Reporting

• Liaise with:
  • Technical Managers (Mechanical, Electrical, Sustainability, Controls)
  • Site Commissioning Managers
  • Client representatives
  • Design consultants & contractors
• Prepare and present:
  • QC Audit Summaries
  • NCR Reports
  • Quality Performance Dashboards
  • Monthly QC Status Reports
• Act as the primary focal point for all quality-related queries from the client or internal teams.