1. Quality Control & Inspection

• Develop and implement quality inspection standards for raw materials (wood, hardware, finishes), in-process items, and finished products.
• Conduct routine inspections on panels, cut sizes, edge-banding, drilling accuracy, joinery quality, surface finishing, and assembly.
• Ensure compliance with design specifications, drawings, tolerances, and industry standards.
• Approve or reject incoming materials and finished goods based on quality criteria.

2. Quality Control and Assurance:

• Develop and maintain Quality Management Systems (QMS) and Standard Operating Procedures (SOPs) for production lines.
• Lead implementation of 5S, Lean principles, and continuous improvement practices.
• Maintain calibration records of measuring tools (tape measures, calipers, moisture meters, squares, gauges, etc.).
• Ensure correct use of quality documentation including checklists, NCRs (Non-Conformance Reports), and inspection reports
• Implement and maintain quality control measures, processes and procedures to ensure product quality and consistency.
• Investigate and resolve production issues promptly and effectively.
• Ensure that all products meet the company's quality standards and customer expectations.

3. Process Improvement & Root Cause Analysis

• Identify recurring quality issues and conduct root cause analysis using tools such as 5 Whys, Fishbone Diagram, Pareto Analysis, etc.
• Work with production supervisors to implement corrective and preventive actions (CAPA).
• Reduce defect rates, waste, and rework by improving production processes and material handling systems.

4. Production Support

• Provide guidance to machine operators and carpenters on quality expectations and best practices.
• Monitor performance of CNC machining, panel saws, edge banders, sanding, and finishing equipment for accuracy.
• Ensure finishing and coating processes (spray painting, varnishing) meet quality standards.

5. Compliance & Documentation

• Ensure products comply with health, safety, and environmental regulations.
• Maintain records for customer audits and certifications (ISO 9001, FSC, etc.).
• Review technical drawings and job orders for clarity and adherence to quality specifications.

6. Customer Quality Management

• Support resolution of customer complaints related to quality.
• Participate in site inspections for installed cabinetry when necessary.
• Provide technical explanations and corrective plans to clients and project managers.
• Prepare monthly reports for senior management on overall production /factory performance.
• Any other tasks as may be assigned from time-to-time