HealthCare International - مصر - القاهرة

الخبرة: ١ الى ٥ سنوات

الراتب: Confidential

توظيف: دوام كامل

التعليم: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree

Provide exceptional customer service to German-speaking clients via phone, email, and chat.
Respond promptly and professionally to patient inquiries, concerns, and requests.
Assist clients with appointment scheduling, billing inquiries, and general information about healthcare services.
Document all customer interactions accurately in the system.
Collaborate with internal departments to resolve complex issues and ensure patient satisfaction.
Follow up with clients to ensure their needs have been met and issues resolved.
Maintain up-to-date knowledge of company services, policies, and procedures.
Handle sensitive patient information with confidentiality and in compliance with data protection regulations.
Identify opportunities to improve customer service processes and contribute to team initiatives.
Participate in ongoing training and development to enhance service delivery.

تاريخ النشر: ٧ ديسمبر ٢٠٢٥

الناشر:

تاريخ النشر: ٧ ديسمبر ٢٠٢٥

الناشر: