Coordinate and support the sales team in daily operational activities to ensure seamless workflow and achievement of sales targets.
● Serve as a primary point of contact between sales representatives, clients, and internal departments to facilitate effective communication.
● Prepare and process sales orders, quotations, and invoices accurately and in a timely manner.
● Monitor inventory levels and coordinate with the logistics and warehouse teams to ensure product availability and timely delivery.
● Maintain and update customer databases, sales records, and relevant documentation for reporting and analysis.
● Assist in organizing and executing sales campaigns, promotional activities, and product launches.
● Track and analyze sales performance metrics, generating regular reports for management review.
● Resolve customer inquiries, issues, and complaints promptly, ensuring high levels of customer satisfaction.
● Support the sales team in preparing presentations, proposals, and contracts for prospective clients.
● Collaborate with marketing and product teams to stay informed about new products, features, and market trends.