Senior Network & System Admin

  • Install, configure, and maintain network services, equipment, and devices.
  • Monitoring and Troubleshooting WAN connectivity to service providers, customers, and NTG cloud.
  • Troubleshooting and solving complex technical issues in hardware, servers, software and network equipment related to network Routing, Switching, Security, VPN tunnels, Wireless, and Voice.
  • Regularly review the health of the network and ensure it is operating optimally.
  • Ensure no single point of failure; all failover plans be fully tested on regular schedule job requirements.
  • Network protocols and network administration knowledge, network security.
  • Administrate all Microsoft servers (AD, DC, ADC, DHCP ..)
  • Mange nas storage (create luns, iscsi and monitor performance and space)
  • Manage and administrate VMware environment  
  • Manage Veeam (create backup jobs, ensure backup, troubleshoot)
  • Administrate Sophos (create rules, troubleshoot, monitor and review)
  • Install and configure software and hardware
  • Establishes, plans and implements the policies and procedures to support the operation of the Service Desk
  • Develop and enhance guidelines to ensure all knowledge base documentation and troubleshooting procedures are current and accurate
  • Ensure timely and appropriate escalation, communication and closure of incidents having business impact
  • Measure and monitor Service Level Agreements
  • Provide daily, weekly and monthly Service Level Reports
  • Quality Call Monitoring of support personnel
  • Monitor for availability, response times and problem trends
  • Initiate the Problem Management process to review root cause analysis and drive continuous improvements by eliminating recurring incidents
  • Drive timely communication and appropriate level of reporting for IT and Business Stakeholders
  • Support and maintain effective relationships with business and 3rd party vendors
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com