الوظائف / وظائف مهندس معماري / CRM Supervisor

CRM Supervisor

Egyptian Resorts Company - مصر - البحر الأحمر
الخبرة: ٣ الى ٤ سنوات
الراتب: Confidential
توظيف: دوام كامل
التعليم: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
  • Supervise the Customer Service team, manage workload, and ensure daily tasks are completed on time.
  • Maintain a comprehensive database of community residents and sub-developers;
  • Implement data collection protocol and ensure its accuracy, organization, and confidentiality;
  • Oversee and deliver all official customer communications and project-related updates.
  • Handle customer inquiries, requests, and escalated complaints through email, phone, and face-to-face interactions.
  • Oversee ownership transfer procedures and ensure compliance with company policies.
  • Manage residents' access to the community facilities through the mobile app 
  • Coordinate with internal departments to ensure timely complaint resolution.
  • Prepare regular reports on complaints, actions taken, and overall departmental activities.
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تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com