A leading company in freight forwarding is hiring
- Lead and oversee all operational activities to ensure efficient and effective freight forwarding services.
- Develop and implement operational strategies aligned with company goals and industry best practices.
- Manage, mentor, and motivate operational teams to achieve performance targets and maintain high morale.
- Monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement.
- Ensure compliance with international shipping regulations, safety standards, and company policies.
- Collaborate with cross-functional departments to optimize workflows and resolve operational challenges.
- Identify opportunities for process automation and digital transformation within operations.
- Establish and maintain strong relationships with clients, partners, and vendors to support business growth.
- Oversee resource allocation, budgeting, and cost control for operational departments.
- Prepare and present regular reports on operational performance to senior management.