• Track and report on support metrics and support team performance.
• Track, Identify, and add qualified prospects to the sales pipeline.
• Maintaining accurate logs of all transportation and goods.
• Monitor deliveries and ensure customer satisfaction.
• Preparation of appropriate and accurate logistics reports for upper management.
• Managing the bid process through to closure Ensuring client issues are escalated to the relevant parties within the product working with designated partner organizations on specific opportunities.
• Develop and manage strategic partnerships to grow business.
• Executing sales activities (e.g., presentations) Negotiating and commercial management of designated Accounts.
• Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.
• Coordinate with sales teams to develop mutually beneficial proposals.
• Negotiate contract terms with clients and communicate with stakeholders.
• Track and report on the status of proposal components and provide relevant data and analysis to the PM.