Company Description Sutherland is a leading global business and digital transformation partner specializing in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We work across various industries, including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. With over 200 unique inventions under patents, we drive digital transformation and deliver exceptional service through a global team of 38,000+ passionate professionals.
Role Description This is a full-time Customer Service Advisor role located in Cairo, Egypt. The Customer Service Advisor will be responsible for handling customer queries, providing support, ensuring customer satisfaction, and maintaining a high level of customer service. This is an on-site position that requires excellent telephone manners and a customer-focused approach.
Benefits
Net Salary up to 17K monthly Transportation provided 24/7Fully paid training Overnight allowance Granted kpis for the first three months Social and medical insuranceopportunity to get promoted after six months Friendly work environment Fast promotions
Qualifications Flexibility with rotational night and overnight shifts Fluency in English (B2 - C1) Strong communication and interpersonal skills Ability to work effectively in a team environment Problem-solving and conflict resolution skills Previous experience in a similar role is a plus
Location: New Cairo, 5th Settlement
To apply kindly send a voice message in English for two minutes to introduce yourself on (01070466779)